Maintaining your vehicle is so important for a business owner. Today we talk with Tom Burgess, owner of Christian Brothers Automotive in Cumming, GA. Tom talks about what we need to do to keep our cars, trucks and fleets on the road safely and with the least amount of down time. We also take a deep dive into what great customer service and employee appreciation can do for a business.
“Prior to opening this shop, I served in the Air Force for 23 years. After that, I was working for a defense contractor for a brief period. I was traveling all the time, and my wife and I made the decision to open our own business as it was getting very old having to say goodnight to my wife and three young kids from hotel rooms. I have always loved cars, and moved 9 times in my military career, and each time I had to find an honest mechanic in my new town. When I learned about Christian Brothers Automotive and what they stood for, I knew it was the perfect fit. Christian Brothers Automotive was founded more than 30 years ago with one simple idea in mind: provide customers with honest and trustworthy auto repair services. From one location in 1982 to 200 in 2012, Christian Brothers Automotive is gearing up to reach the 200 store milestone in 2017.”
This is Podcast For Business episode 026, first aired on 04/06/2017.